What is to love about shopping at Kate Inglish Designs? To answer this question, we turn to the delightful experiences of one of our cherished customers, Mel. Her journey through our baby boutique is a testament to the magic that happens when you step into our store. Join us as we dive into Mel's world and discover why Kate Inglish Designs holds a special place in her heart.
1. What initially attracted you to Kate Inglish Designs Baby boutique for your shopping needs?
I would often walk past Kate Inglish Designs prior to my first pregnancy and always thought that it was somewhere you would go to get something really special and/or sentimental for a new baby. The front window would have some carefully chosen products from within the store that made it feel so magical. So of course when it was time to purchase something for my first born, I was so excited to be able to go in to make that first purchase.
2. Could you share your experience with the variety of products available at our boutique? Were you able to find what you were looking for?
I have always been able to go into the boutique with something in mind that I wanted to purchase, and left with that or another great alternative that they have recommended. I love that Kate Inglish Designs is a mix of practical and fun items and that you can get something for mum, for bub or for your toddler/young child. There is always a variety of sizes in the clothing, a very diverse range of toys for all ages, and a lot of "must-have" baby items like blankets, dummies, teethers that are always in stock. It makes it feel like a bit of a one-stop baby shop in that way.
3. How would you describe the level of customer service and assistance you received during your visit to our boutique?
Kate and her team are always so happy to see you when you walk in the store and help you find what you're looking for. Otherwise, they love to have a chat if you're just there to browse! The customer service goes above and beyond, and you truly feel like they care about each and every person who goes in. They have always made an effort to help me find the perfect gift if I have been unsure what to get. And if something isn't in stock, they make sure to call you as soon as it arrives. I always like going in because I know I will leave there really happy with the overall experience, particularly their customer service skills and the welcoming ambience.
4. Were there any specific features or aspects of Kate Inglish Designs that stood out to you compared to other baby boutiques you've visited?
Kate has created a really beautiful space and has been very thoughtful about how the shop has been set out. The lighting, colour scheme and open space (enough to easily manoeuvre a pram in) make it a very inviting place to shop for your baby needs. She is very intentional about the products she chooses that compliment the store too. I also love that the very first thing you see when you walk in is her beaming smile welcoming you in!
5. Can you tell me about any memorable moments or positive aspects of your shopping experience at Kate Inglish Designs Baby boutique?
I have had plenty of memorable experiences! Kate seems to really thrive in the chaos of her annual sale week, so it's always a fun (and crazy!) time being in the shop as it's an exciting kind of atmosphere to be in. I also remember picking out my first ever purchase for my first baby at Kate Inglish Designs - a beautiful blossom Jellycat bunny, that is still a favourite to this day. I recall Kate being so kind and excited for us, which I thought was so lovely given we didn't personally know her. I have even had some much needed heart-to-hearts standing in the shop about difficulties in another pregnancy. But that is ultimately what makes the shopping experience so different at Kate Inglish Designs and why it makes it memorable - you feel like you are genuinely cared about when you enter the shop and you leave feeling warm and fuzzy with a smile on your face...
... in addition to your beautiful purchases of course!